Microsoft Cuts Copilot Price to US$21 as Users Top 150 Million

Microsoft is lowering the entry cost for its AI assistant with a new US$21 business tier and introducing Agent 365 to oversee autonomous workflows. Despite reporting 150 million monthly users, the tech giant faces ongoing scrutiny from IT leaders regarding integration complexity and return on investment, prompting a strategic shift toward multi-model support with Anthropic and enhanced enterprise governance controls.